Frequently Asked Questions
Everything you need to know about Geox footwear, shipping, and our patented breathable technology.
What makes Geox technology unique?
Geox is world-renowned for its 'shoe that breathes' patent. Our footwear features a perforated rubber outsole combined with a special breathable and waterproof membrane that allows sweat to escape while preventing water from entering.
How do I choose the correct size for Geox shoes?
Geox shoes generally follow standard European sizing. However, since fit can vary between styles, we recommend consulting our detailed Size Guide located on each product page to ensure the perfect fit for your feet.
What is your return policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Once our warehouse receives and inspects the return, a refund will be issued to your original payment method within 5-7 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated automatically at checkout.
How should I clean and maintain my Geox footwear?
For leather styles, use a soft cloth and a specific leather cream. For suede or nubuck, use a dedicated brush. To maintain the breathable membrane, avoid using heavy waxes or oils that could clog the outsole perforations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.